Difference between revisions of "How to Refund a Customer Credit"
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(Created page with "__NOTOC__ ==General Information== '''Default Menu Location''': Transaction >> Accounts Receivable >> AR Invoice Master '''Screen Name''': AP2AR '''Function''': The ''Cre...") |
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[[File: AP_INV_REFUND.png]] | [[File: AP_INV_REFUND.png]] | ||
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'''The customer ''MUST'' be setup as a Vendor in order to pay them (must have SOLDFROM and REMITTO attributes). If you see the message 'Not Set Up as Vendor', use the 'Make AR Customer a Vendor' button to immediately add the required attributes to the Org record.''' | '''The customer ''MUST'' be setup as a Vendor in order to pay them (must have SOLDFROM and REMITTO attributes). If you see the message 'Not Set Up as Vendor', use the 'Make AR Customer a Vendor' button to immediately add the required attributes to the Org record.''' | ||
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The resulting AP invoice can be tagged with a Project/Phase if needed. | The resulting AP invoice can be tagged with a Project/Phase if needed. | ||
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When the Generate Invoice button is clicked: | When the Generate Invoice button is clicked: | ||
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# An AP invoice is created for the selected vendor for the open amount of the AR credit. The invoice number is the AR invoice number, with -AR_RFND added to the end | # An AP invoice is created for the selected vendor for the open amount of the AR credit. The invoice number is the AR invoice number, with -AR_RFND added to the end | ||
# The Existing AR Credit is zeroed out. | # The Existing AR Credit is zeroed out. | ||
# The net GL entry is to remove from AR, add to AP. | # The net GL entry is to remove from AR, add to AP. | ||
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The AP invoice can be approved and then a check printed like any other AP invoice. | The AP invoice can be approved and then a check printed like any other AP invoice. | ||
Revision as of 09:39, 8 August 2022
General Information
Default Menu Location: Transaction >> Accounts Receivable >> AR Invoice Master
Screen Name: AP2AR
Function: The Create AP Invoice from AR Invoice screen allows a refund check to be issued from a credit or deposit on a customer's account.
The AR2AP button is only accessible when the invoice has a credit balance (a negative amount).
The customer MUST be setup as a Vendor in order to pay them (must have SOLDFROM and REMITTO attributes). If you see the message 'Not Set Up as Vendor', use the 'Make AR Customer a Vendor' button to immediately add the required attributes to the Org record.
The resulting AP invoice can be tagged with a Project/Phase if needed.
When the Generate Invoice button is clicked:
- An AP invoice is created for the selected vendor for the open amount of the AR credit. The invoice number is the AR invoice number, with -AR_RFND added to the end
- The Existing AR Credit is zeroed out.
- The net GL entry is to remove from AR, add to AP.
The AP invoice can be approved and then a check printed like any other AP invoice.
The AP invoice can be voided, but this will not build a new AR credit.