Difference between revisions of "Microsoft Teams Task Xref - TEAMSTASK"
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Latest revision as of 09:53, 25 July 2025
General Information
Default Menu Location Maintain >> System >> Rule Maintenance
Function The MS Teams Task Xref (TEAMSTASK) rule controls the integration between Adjutant Task Management and the Microsoft Teams Chat/Messaging platform. Standard Task codes are linked to MS Teams channel codes with message text for the Teams postings. The rule also specifies when the integration takes place according to the tasks creation or completion.
Headline text
Rule Setup – Text Fields
Standard Task (max 50): Enter the Standard Task code that should create a message in the Teams app.
TEAMCODE (max 50): Enter the Teams channel code that the message should post to.
Teams Message (max 50): Enter the message subject for the Teams channel message. The generated Teams message contains additional details from the task, such as customer and ticket number.
Status (2 char): Enter the status, either 'CO' for Complete, or 'CR' for Create that should send the message.
Rule Setup – Number Fields
There are no number fields in use.
Rule Setup – Logic Fields
Active: Checking this box marks the integration message as active. Unchecking disables the integration.