Correcting a Credit/Invoice with an Incorrect Date

Modified on Mon, 02 Jun 2014 14:23 by Curtis Riddle — Categorized as: Accounts Receivable , Order Entry

It is important to note that once a credit or an invoice are issued, the date cannot be changed. The following are the steps to correct a credit with an incorrect date (please note that to correct an incorrect invoice date, the sign on the quantities must be inverse):

Step 1: Create a Sales Order with a Misc. Item with a price equal to the credit amount, a cost of $0, and a quantity of 1

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Step 2: Ship the Sales Order with the same bad date

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Step 3: Apply the bad credit to the Sales Order

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Step 4: Create a second Sales Order with a quantity of -1 and the correct credit amount, and ship with the correct date.

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If there are any costs associated with the erroneous credit, they should be moved with journal entries.