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Page History: HOW TO - Issue a Credit for an Invoice

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Page Revision: Thu, 10 Jun 2010 10:05

Before issuing a credit for an invoice, you should understand what this process accomplishes.

STEP 1: MAINTAIN >> INVOICE HEADERS

STEP 2: Enter the invoice number you wish to void in the Invoice Number field.

STEP 3: Click Void and the message shown below will appear.

STEP 4: Click YES. The message shown below will appear. The Credit Memo issued needs to be applied to the original invoice in AR.

STEP 5: Click OK.