Page History: HOW TO - Locate Service Order Information by Address
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Page Revision: Mon, 27 Oct 2008 08:51
STEP 1: Click the
Task Grid icon located in the toolbar.
STEP 2: Enter the address in the
Location field.
STEP 3: Check the All dates box located in the lower left portion of the screen.
STEP 4: Click the Both radio buttons under the Scheduled/Unscheduled and Complete/Incomplete categories.
STEP 5: Check the Single Line box.
STEP 6: Click the Create Date button to change it to Schedule Date. The date shown in the grid now displays the date the service order was scheduled to be started/completed.
HINTS:
Double-click on any line located in the
Trouble Code,
Date,
Time, or
SvrOrd# columns and a screen containing more detailed information about the service order will be displayed.
Double-click on any line in the
Location column and a screen containing more detailed information about the address will be displayed.
Right-click anywhere on the line to display a menu with several options.
