General Description
Default Menu Location: Transaction >> Accounts Receivable >> AR Invoice Master
Screen Name: INVMAST
Function: This screen is used to view a customer invoice. You can also edit Header information, credit unpaid invoices, issue tax credits, issue refunds, pay by credit card, and print the invoice.
Enter the invoice number and click
Edit button to change a field on the header.
Click the Select button to also enable searching by Customer PO, Sales Order#, or Invoice Amount.
Fields/Filters/Buttons
CC Credit Card Processing: Click the Credit Card icon to process a credit card transaction for the invoice. An integrated credit card processing software package is required.
TxCr Sales Tax Credit: Click this icon to issue a sales tax credit for this invoice.
The Taxable Sales Amount that is reported on the Sales Tax Due report will not be changed by a Tax Credit. Credit the entire invoice and reissue it with the correct tax rate in order to change the taxable sales amount.
Invoice Number: The number on the invoice (You cannot edit this field!)
Bill To: The customer being billed for this invoice (You cannot edit this field!)
Ship Via: Shipping Method
FOB: FOB terms
Terms: Payment Terms
Freight: Freight terms
Comment Code: Customer Comment
Customer PO: Customer purchase order number
Salesperson: Salesperson from the SO.
Account Manager: Account Manager from the SO.
Remarks: Remarks field (free text). Carried over from the SO that was invoiced.
Order #: Sales/Service Order number
Invoice Date: Invoice Date.
Order Date: Entry date of the Sales Order
Billing Cycle: Billing cycle that was entered when creating the invoice (Time Billing only).
Project: Linked Project. Field is populated from linked Project on Sales Order or service order.
Header Note: A note that appears on the invoice (Click Edit to change)
CS (Capture Signature): This will open a screen to capture a signature using Topaz signature pads. Once the signature is captured it can be printed on the invoice form. Proper Topaz drivers must be installed to use this functionality.
Issue a Credit for an Invoice
An AR Invoice may be credited if a payment has not been applied to it.
Enter the invoice number and press Enter.
Click the Void icon
.
Click
Yes when asked if you want to
Issue Credit and Unship/Bill.
Enter a
Credit Memo Date and press Enter. It will default to today's date.
Click
Yes if you want to
Reopen the Sales Order on the voided invoice.
Click
Yes to Apply the Credit Memo to the voided invoice.
If you want to edit the original sales order on the invoice, double click the
Order# link to display the sales order.
The SO will be unshipped and you can edit anything you like.
Related Pages
How To Issue a Credit for an InvoiceHow To Refund a Customer CreditFAQ
Q: How do I issue a credit for part of an invoice?
A: Enter a new Sales Order (using the appropriate SO Type and line item(s)) and then ship/invoice the credit amount.
Q: Can you search by Customer PO?
A: Yes, click the Select button to enable the Customer PO field for search. You can also search by Sales Order number and Invoice Amount.
Q: I created an Invoice, but the GL Distributions tab is blank. What's wrong?
A: You need to
generate a batch in order for the invoice to create the GL Distributions.
Q: There are line items on the invoice, but nothing prints. What's wrong?
A: Most likely, the line items on the invoice are hidden. Click the "Print All Lines" button or check the "Show Hidden Lines" box when printing.
