Page History: Reverse and Credit a Closed Invoice
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    Page Revision: Thu, 20 Nov 2014 09:48
Step One
This is assuming that the invoice has already been paid – if that’s not the case, you can skip a few steps. 
You will need to create a positive credit for your customer, for the amount of the order, using the Apply Cash Receipts Screen. You don’t need to match this up with any invoice.
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