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Page History: Work Order Generator

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Page Revision: Mon, 23 Sep 2013 10:22


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General Description

Default Menu Location Transaction >> Tapping >> Item Work Order Generator

Screen Name WOGEN

Function The Work Order Generator allows a user to generate multiple service orders (of different types if needed) for multiple addresses, all at once.

How To Generate Orders

Step 2

Select the Problem Group from the drop-down menu. This filters the Problem Codes seen below.

Image

Step 3

Select the Problem Code you wish to create a work order for by checking the box located in the Selected column.

Only Problem Codes created with a SrvGroup will show up in this box

Image

Step 4

Select the Area/Supervisor to assign the work orders to from the Area drop-down menu.

Step 5

Select the person to assign the work orders to from the Resource drop-down menu. Leave this field blank to make the work order unassigned.

Step 6

Enter the date and time to schedule the work order in the Date and Time fields. Leave these fields blank to make the work orders unscheduled.

Step 7

Select which addresses to create the work order for by checking the boxes in the Selected column.

Image

Step 8

Click the Generate button to create the work order in the system and print them out.


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