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Page History: Contacts

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Page Revision: Mon, 01 Aug 2011 09:00


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General Information

Default Menu Location Maintain >> Address Book >> Contact

Screen Name CONTACT

Function Contact screen is used to view, edit, and add new users/contacts.

Contact - Main

You may add new contacts or edit existing contacts information on the Main tab.

Click here to see Contact Menu Tab

Fields/Filters

Full Name: Full name of the contact person

Job Title: Contact’s official job title

Company: Company where the contact person works (Companies may be added/edited/deleted in the Organization Screen)

Address: Addresses for the selected contact person
  • Clicking the Address button will label the street address, city, state, and zip code in a pop-up window
  • Clicking the Arrow button will toggle between Business and Home addresses

Phone numbers: There are four available fields for phone numbers of the selected contact person

Email: Email address of the selected contact person
  • Click the Email link to automatically prepare an Email message to be sent to the person via your Email program

TxtMsg Add: The text message address of the selected contact
  • Click the TxtMsg Add link to prepare a text message to be sent to the contact’s cell phone via your Email program

Web Page: The web page URL of the contact’s organization
  • Click the Web Page link to view the web page via your Internet browser

Attributes: Attributes that have been assigned to the contact

All Fields

Contact - All Fields

  • All Fields tab is to review the information

  • Information on this tab cannot be edited

  • It shows how all of the fields in the Contact Screen are completed

Details

Contact - Details

Details tab contains additional information about the selected person.

Fields/Filters

Department: The department in which the person works

Office: At which office, if there are branch offices, is the person located?

Profession: Occupations

College: School the person attended

Birthday: Person’s date of birth

Anniversary: Person’s date of marriage

Nick Name: Nick name for the contact

Spouse’s Name: Person’s spouse

Reference ID: A reference ID that can be used for integration into another software package

AcctSPCode: A reference ID that can be used for integration into an accounting software package

Manager’s Name: The name of the person’s immediate supervisor

Assistant’s Name: Coworker that normally answers the phone when the person is not available

Assistant Phone: Phone number to the assistant

Special Interest: Special interest for the person

Things to avoid: Things not to avoid with the person

Hobbies: Things the person enjoy doing

GL Group: The General Ledger group

Find

Contact - Find

When you only know a portion of the person's information, you can use Find tab to help you zero in on the person you're looking for.

Type in any of the known information into the fields labeled Name, Company or Phone. Then click "Find Now!"

The results grid at the bottom of the screen will be populated with all of the matching information. Double-clicking on a person in the results grid will take you back to the Main tab and display all of the information associated with that person.

Task Alerts

Contact - Tasks Alerts

Alerts tab is used to notify different alerts to users.

  • To change alerts, click Edit and select the appropriate method

  • To change notifications method, keep selecting from the list until the correct notification method is displayed

Roles

  • Resource: Someone who is assigned to a task

  • Contract Manager: Manager for the contract or a selected task

  • Project Manager: Manager for the project or a selected task

  • Sales Person: Salesperson assigned to the customer or a selected task

  • Other: On the Alerts tab of the Task Entry Screen, a person added to the alerts section

  • Creator: User who created a task

Drop Down Menu options

  • Assign: The person will be notified when they are assigned to a task

  • Billed: The person will be notified when they are assigned to the task and the task is billed

  • Create: The person will be notified if the task is drawn on the schedule to be assigned to them

  • Due Date: The person will be notified when they are assigned to the task and the task's Due Date expires

  • Edited: The person will be notified when they are assigned to the task and the task is edited

Event Alerts

Contact - Event Alerts

Event Alert is used to send email templates based on existing event(s).


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