Page History: HOW TO - Refund a Customer Credit
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Page Revision: Tue, 09 Aug 2011 18:31
General Information
Default Menu Location: Transaction >> Accounts Receivable >> Edit Invoice Headers
Screen Name: AP2AR
Function: The
Create AP Invoice from AR Invoice screen allows a refund check to be issued from a credit or deposit on a customer's account.
Once in the
Edit Invoice Headers screen, the
AR2AP button will only activate when there is a invoice with a credit balance (a negative amount).
Pressing the AR2AP button will bring up a screen to allow selection of the Vendor to be paid.
 AR to AP- Click for full size |
The customer MUST be setup as a Vendor in order to pay them. (must have SOLDFROM and REMITTO attributes)
The resulting AP invoice can be tagged with a Project/Phase if needed.
When the Generate Invoice button is clicked:
1) An AP invoice is created for the selected vendor for the open amount of the AR credit. The invoice number is the AR invoice number, with -AR_RFND added to the end
2) The Existing AR Credit is zeroed out.
3) The net GL entry is to remove from AR, add to AP.
The AP invoice can be approved and then a check printed like any other AP invoice.
The AP invoice can be voided, but this will not build a new AR credit.
