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Page History: HOW TO - Refund a Customer Credit

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Page Revision: Tue, 09 Aug 2011 18:19


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General Information

Default Menu Location Transaction >> Accounts Receivable >> Edit Invoice Headers

Screen Name AP2AR

AR to AP - Click for full size

AR to AP - Click for full size


Function The AP2AR screen creates an AP Invoice from an AR Invoice.

Once in the Edit Invoice Headers screen, the AP2AR button will only activate when there is a invoice with a credit balance (a negative amount).

Selecting the AP2AR button will bring up a screen to allow selection of the Vendor to be paid.

The customer MUST be setup as a Vendor in order to pay them. (must have SOLDFROM and REMITTO attributes)

The resulting AP invoice can be tagged with a Project/Phase if needed. When the Generate Invoice button is clicked:

General Invoice Screen

General Invoice Screen

1) An AP invoice is created for the selected vendor for the open amount of the AR credit. The invoice number is the AR invoice number, with -AR_RFND added to the end 2) The Existing AR Credit is zeroed out. 3) The net GL entry is to remove from AR, add to AP. The AP invoice can be approved and then a check printed like any other AP invoice. The AP invoice can be voided, but this will not build a new AR credit.



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